FREQUENTLY ASKED QUESTIONS

We all can, even the environment benefits. Hemp seed oil boasts a comedogenic rating of zero and does not clog pores and balances the skin's sebum production, its perfect for skincare. It's also packed full of essential nutrients like Omega 3, 6, and 9, antioxidants, Vitamin E, carotene, phospholipids and phytosterol minerals including potassium, magnesium, phosphorous and calcium. It provides excellent benefits for our overall health, both internally and externally.

Hemp protein & hemp seeds are a complete protein (Super Food), meaning they contain an adequate proportion of the 9 essential amino acids necessary in the human diet. They can help lower your risk of cardiovascular disease, cancer, high blood pressure, and high cholesterol. As mentioned above hemp contains Omega 6 (linoleic acid) & tocopherols, or compounds that naturally help to lower the risk of cardiovascular diseases.

Hemp fibres use in textiles and building materials are a sustainable alternative to traditional materials. It uses a fraction of the water needed to grow cotton, every part is useful and it absorbs more carbon dioxide per hectare than other crops and most trees. The plant grows without the need for harmful herbicides and pesticides, and hemp's deep roots also prevent soil erosion and help restore soil health. 

Hemp-based skincare products are typically suitable for a wide range of skin types, but they can be particularly beneficial for individuals with sensitive skin. If you happen to have sensitive skin, you might find that hemp-based products are your ideal skincare companions. It is often recommended by dermatologists as an alternative solution for acne, psoriasis, eczema, and atopic dermatitis as it promotes the growth of new healthy skin cells.

As with anything you apply topically, there's always the chance you'll have an allergic reaction to it. It is wise to conduct a sensitivity or allergic reaction patch test, before applying new products to your face and body. Apply the product onto a small section of the skin that is less prone to be accidentally washed or rubbed away. Suitable areas for this test may include the inner arm or the bend of the elbow. Wait for 24 hours and see if any allergic reaction is there. If not, you can use that oil liberally.

Hemp seed oil is non-comedogenic, which means that it will not clog pores. Ingredients used in skincare are typically rated for the level which they will contribute to pore-clogging, called a Comedogenic Scale. The range is from 0-5, with 0 representing an ingredient which will not clog pores whatsoever, while 5 signifies an ingredient that is highly pore-clogging. 

Hemp seed oil earns a perfect score of 0 on the Comedogenic Scale, signifying its entirely non-comedogenic in nature. It is a safe choice even for individuals dealing with acne blemishes and excessive oiliness, as it won't block pores.  Wheatgerm oil is an example of a level 5 on the scale- those with breakout-prone skin should avoid products with wheatgerm oil for the face, neck or chest areas, as it is likely to contribute to future breakouts and acne flare-ups. A little more information on face and body oils can be found here.

CBD is short for cannabidiol, it is a phytocannabinoid produced by the cannabis plant. It's one of the 113 compounds found in cannabis, known as cannabinoids. Unlike its counterpart, THC (tetrahydrocannabinol), which is the neuroactive compound found in cannabis and is responsible for the effects associated with adult cannabis use, CBD does not produce a "high" when consumed. CBD is believed to have a range of potential therapeutic benefits, and it has gained popularity for its reported ability to alleviate symptoms associated with various health conditions.

This is a brief overview of CBD if you would like to read more check out this blog post

Anisic Acid (p-Anisic Acid)

• A compound with skin softening properties and antiseptic properties. Sourced naturally in anise, it's used as a preservative in cosmetics to help care for your skin.

Almond Oil (Prunus Amygdalus Dulcis)

• Almond oil has been revered for its remarkable benefits for the skin, with a rich history of use. Available in both sweet and bitter varieties, sweet almond oil is particularly abundant in essential nutrients like Vitamin E, fatty acids, zinc, potassium, and proteins, all of which are integral for promoting the health of your skin and hair.

Apricot Oil (Prunus Armeniaca)

• Apricot Kernel Oil is pressed from the kernels of the Prunus armeniaca (apricot). The kernels have an oil content of 40-50% which is used in cosmetics to soften the skin and also in the manufacture of soaps, cold creams and other preparations. Specifically, apricot oil can be used on the scalp to improve its condition. 

 Argan Oil (Argania spinosa)

• Argan oil is often dubbed "liquid gold" due to its exceptional richness in nutrients, including vitamins and fatty acids. This organic elixir is derived from the kernels of the argan tree and has gained widespread popularity in the beauty industry. Argan oil proves to be a versatile skincare marvel, serving as an effective skin moisturizer, hair conditioner, and anti-aging solution. Its remarkable healing properties also make it a preferred choice for individuals with dry skin.

Arnica (Arnica montana)

• Arnica montana, with a long history of medicinal use, has been a trusted remedy for centuries. It finds application in liniments and ointments tailored to alleviate strains, sprains,bruises and nerve pain. Athletes often turn to commercial Arnica preparations to support their physical well-being.

Avocado Oil (persea gratissimia)

• Avocado oil not only replenishes, smooths, and softens skin, it's also able to visibly calm skin and is a good source of natural antioxidants such as vitamins A, C, D, and E. Avocado oil plays a pivotal role in preserving moisture and preventing water loss that can lead to signs of dehydrated skin. Further more it helps the generation of new skin cells, promoting collagen synthesis, and providing a protective shield against damage from ultraviolet rays. Remarkably, it accomplishes all of this while being an exceptionally absorbent, nourishing, hydrating, and moisturizing oil.

Beeswax (Cera Alba)

• In regards to skincare products, a German study has revealed that beeswax outperforms similar "barrier creams" when applied according to its recommended protocol. Numerous natural skincare products incorporate beeswax into various formulations, steering clear of any petrochemical ingredients, in contrast to products such as petroleum jelly or the popular paw paw balm found in a red container.

Calendula (Calendula Officinalis)

• Investigations on the Calendula plant have indicated its potential anti-viral, anti-genotoxic, and anti-inflammatory properties. Calendula extracts are applied topically to address concerns like acne, effectively reducing inflammation, treat burns, and providing relief to irritated tissue.

Candelilla wax (Euphorbia cerifera botanical)

• Candelilla wax is non comedogenic so it won't clog pores, and is safe to use on oily skin types.This distinct wax closely resembles beeswax both in texture and fragrance, offering many of the same advantages. Candelilla wax binds oils and waxes, and gives body to a formulation. Candelilla wax is hypoallergenic, making it an excellent choice for individuals with allergies to pollen, bees, or honey. It serves as a vegan-friendly substitute for beeswax.

Caprylic/Capric Acid

• Capric acid is a short-chain, saturated acid occurring naturally in coconut oils. Caprylic acid is also known for its antiviral, antibacterial and antifungal properties, and can help treat skin disorders and acne. Outside of skincare domain it's also useful for treating urinary tract infections, bladder infections, STIs, and even gingivitis.

Cedarwood (Juniperus virginiana)

• Cedarwood essential oil possesses remarkable properties including anti-inflammatory, antifungal, and antibacterial characteristics. These properties make it a valuable choice for addressing over all skincare managing irritations and conditions such as acne, eczema, dermatitis and stress effectively. All with a beautiful woody, sweet aroma.

Cetearyl Alcohol

• Cetostearyl alcohol, cetearyl alcohol or cetylstearyl alcohol is a mixture of fatty alcohols, consisting predominantly of cetyl and stearyl alcohols and is classified as a fatty alcohol.
• When used in skin care, cetearyl alcohol is completely safe for skin. Although some alcohol for skin can definitely be drying and irritating, fatty alcohols like cetearyl alcohol are the opposite. In fact, they help nourish and moisturize the skin and help give cosmetics their consistency.
• Experts widely accept cetearyl alcohol as a safe ingredient in cosmetics, and it is practically nontoxic, although some people can be sensitive or allergic to it.

Evening Primrose Oil (Oenothera biennis)

• Evening primrose oil (EOP), derived from the seeds of the evening primrose plant (Oenothera biennis), is a rich source of essential omega-6 fatty acids. One of its key components, gamma-linolenic acid (GLA), plays a crucial role in promoting skin health and alleviating skin inflammation, making it an effective remedy for managing acne.
• Moreover, EOP can prove beneficial for addressing various other inflammatory skin conditions like eczema and psoriasis. Its substantial content of linoleic acid also offers potential assistance in reducing dark spots caused by acne scarring or the natural aging process. Furthermore, EOP is renowned for its gentle nature, often used to nourish and hydrate dry skin areas.

Glyceryl Caprylate

• Glyceryl Caprylate is a co-emulsifier that is mainly used to stabilize O/W-emulsions (oil-in-water-emulsions) and is produced from various vegetable oils. Glyceryl Caprylate also restores the oils of the skin, regulates the skin moisture and acts as a humidifier to the skin.

Hemp Oil (Cannabis sativa L)

• This non-comedogenic oil is loaded with vitamins like A, C, and E and various essential fatty acids like linolenic acid. Which play an important role in preventing the signs of ageing on the skin and treat fine lines and wrinkles. Hempseed oil has a comedogenic rating of 0, making it excellent for skin moisturizing without clogging pores. It will also balance skin's sebum production to reduce the shine, which can prevent breakouts and acne.

Jojoba (Simmondsia chinensis)

• This lustrous golden liquid wax extracted from jojoba beans is often called Jojoba oil. What sets jojoba oil apart is its chemical composition, which closely resembles human sebum – the natural oily substance produced by glands beneath our skin's surface. Jojoba oil is appropriate for anyone's skin type, hence there are numerous benefits of using jojoba oil for in skincare products.

Rosehip Oil (Rosa rubiginosa eglanteria)

• The retinoids in rosehip oil can help brighten your skin, prevent blackheads, and reduce inflammation. Rosehip oil also contains linoleic acid, a fatty acid that can aid acne prevention and shrink pimples. Rosehip oil may help treat eczema, an inflammation of the skin that can cause itching and redness

Wheat Germ (Triticum aestivum)

• Wheat-germ oil is readily absorbed by your skin, which makes it an effective moisturiser. When applied to your skin, wheat-germ oil delivers a healthy infusion of vitamin A, vitamin D, B vitamins, antioxidants and fatty acids. These nutrients therefore, will help moisturise and heal dry or cracked skin.

Wheat Protein (Gliadins)

• Hydrolyzed wheat protein offers numerous advantages for both hair and skin care. Its compact molecules readily permeate the surface, providing profound tissue repair. Consequently, hydrolyzed wheat protein finds applications in various skincare and haircare products, including facial serums, lotions, and hair sprays.

Ylang Ylang (Cananga odorata)

• Ylang Ylang is a vibrant, star-shaped blossom that thrives on the Cananga tree. The essential oil derived from it has demonstrated the capacity to reduce anxiety and bolster self-esteem when applied topically or inhaled. Moreover, Ylang Ylang encompasses linalool, a compound renowned for its antibacterial, anti-fungal, and anti-inflammatory attributes.

Shea Butter (Vitellaria paradoxa)

• Shea butter is an edible extract from the seed of the shea tree (Vitellaria paradoxa, formerly Butyrospermum parkii)
• This complex emulsion contains proteins, starches, sugars, oils, and other substances. Because the shea tree can contain natural latex, it may trigger a reaction in people with a latex allergy. Anyone with an allergy to latex is at risk of having an allergic reaction when using shea butter.

We know you're excited to get your shipment, so we process orders daily.

Cut off  time for same day postal shipping is 1.00pm on Monday to Friday all orders placed after 1.00pm will be shipped next day.

All Orders placed on Saturdays and Sundays will be posted on the following Monday.

You can find all our shipping details on our Shipping Page

As we grow and send more orders out we hope to get a better deal from Australia post and we will adjust the pricing accordingly.

There will always be a tracking number sent to the email address you provided. Please check your junk folder as automated emails will sometimes land there.

Unfortunately things can go wrong sometimes with internet technologies. If for some reason you did not receive one simply call us on 0491 637 095 or email [email protected]

Standard Post – Delivery time is approximately 3-7 business days (may be longer if outside of the metropolitan area). 
Express Post – Delivery time is approximately 1-2 business days (may be longer if outside of the metropolitan area).

Yes we most certainly do, If your item is being delivered to your work address, please make sure that you include the company/business name in your shipping instructions. 

This is an uncommon occurrence, and we apologize if it has occurred. If you encounter this issue, the initial step is to reach out to the carrier responsible for delivering your order, and be sure to provide them with your tracking number (which can typically be located in your tracking email or on your invoice in your account). Should your items remain untraceable, please do not hesitate to contact us directly by phone at 0491 637 095 or via email at [email protected].

We have a great system to ensure everyone receives the correct items, however, if you do receive the wrong order or something is missing, we apologize and please call us on 0491 637 095 or email [email protected]
We will organize your correct item free of any postage charges and send you a return postage bag for the incorrect item.